Shipping policy
SHIPPING POLICY
At Veloure, we aim to provide a smooth and reliable shopping experience.
Processing Time:
Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays may be processed on the next business day.
Estimated Delivery Time:
For customers in the United States, estimated delivery usually takes 7–15 business days after processing. Delivery time may vary depending on product availability, courier delays, location, customs checks, and other factors outside our control.
Shipping Cost:
Shipping charges, if applicable, will be shown clearly at checkout before payment.
Tracking:
Once your order is shipped, tracking details will be sent by email or SMS if tracking is available for your order.
Incorrect Address:
Please make sure your shipping address is correct before placing an order. Veloure is not responsible for failed or delayed delivery caused by incorrect or incomplete addresses.
Delayed Orders:
If your order is delayed, contact us and we will help check the status with the shipping provider.
Contact:
For shipping support, contact us at: lucifer00991199@gmail.com